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All
customers of Spectrum Solutions Corporation services
agree to be bound by these Terms and Conditions Of
Service. Spectrum Solutions Corporation reserves the
right to add to, modify, or delete any provision of
these Terms and Conditions Of Service at any time and
without notice. The amended Terms and Conditions Of
Service will take effect upon its posting on Spectrum
Solutions Corporation Web site www.islandmanagement.ca/Spectrum/
These Terms and Conditions Of Service supersede all
previous Terms and Conditions Of Service whether
written, oral, by conduct, or otherwise.
- 1.0
Definitions
- 2.0
Spectrum
Solutions Corporation
Obligations
- 2.1
Terms and Conditions Of Service
- 2.2
Service and Availability
- 2.3
Support
- 2.4
Subcontractors and Agents of Spectrum Solutions
Corporation
- 2.5
Ownership of Customer Data and Domains
- 2.6
File Backups
- 2.7
Domains
- 2.8
Spam, Spamming, and Spammers
- 3.0
Customer Obligations
- 3.1
Terms and Conditions Of Service
- 3.2
Age of Account Owner
- 3.3
Billing Policy
- 3.4
Domain Registration
- 3.5
Account Cancellation By Customer
- 3.6
Use of Shared Resources
- 3.7
Email Storage On Server
- 3.8
Security
- 3.9
Incoming Email Blacklisting
- 3.10
System and Network Abuse
- 3.11
Viruses, Worms, Trojans, “Malware”
- 3.12
Common Gateway Interface (CGI) Scripts
- 3.13
Internet Relay Chat (IRC)
- 3.14
File Backups
- 3.15
Violation of Laws and Regulations
- 3.16
Internet Protocol (IP) Addresses
- 3.17
Adult Content
- 3.18
Child Pornography
- 3.19
Account Transfer
- 3.20
Other Legal Requirements
- 4.0
Conditions and Disclaimers
- 4.1
Indemnification
- 4.2
Disclaimer Of Warranties
- 4.3
Limitation of Liability
- 4.4
General Provisions
- 4.4.1
Force Majeure
- 4.4.2
Assignment
- 4.4.3
Severability
- 4.4.4
Choice of Law
- 4.4.5
No Agency
- 4.4.6
Modification Of These Terms and Conditions
Of Service
- 4.4.7
Suspension and Termination
- 4.5
Agreement By Use
1.0
Definitions
The
following terms are found in these Terms and Conditions
Of Service and are used according to their definitions
as presented below.
Account.
A subscription to one Web hosting plan and/or any other
Spectrum Solutions Corporation service.
Account
owner.
The individual or legal entity who is the
purchaser-of-record for the account(s) and associated
services covered by these Terms and Conditions Of
Service. The account owner is the party who is
responsible for ensuring that all users of the account
and associated services adhere to these Terms and
Conditions Of Service. In this document, the account
owner is variously referred to as “customer,”
“you,” “your,” and “yours.”
Account
holder.
The account holder must be an individual and is the
person listed as the official account contact in a Web
hosting account’s control panel. In most cases, the
account holder is the same as the account owner,
however, there is no requirement that this be so.
Spam.
Unsolicited email or Usenet messages selling services or
products of any nature. Also known as Unsolicited
Commercial Email (UCE).
Spamming.
The act of sending spam or promoting tools to facilitate
the sending of spam. In this Agreement, spamming
includes: sending spam messages from a Spectrum
Solutions Corporation account; sending spam messages
from another ISP or hosting company’s account that
links, directly or indirectly, back to a site hosted by
Spectrum Solutions Corporation ; and the act of
promoting and/or selling software tools, mailing lists,
or other products and services that facilitate the
sending of spam.
Terms
and Conditions Of Service (TOS).
The contractual agreement (this document) between
Spectrum Solutions Corporation and the customer for the
provision and use of Web hosting and associated
services. In this document, Terms and Conditions Of
Service is variously referred to as “TOS” and
“this Agreement.”
User(s).
The account owner and any individuals authorized by the
account owner who make use of Spectrum Solutions
Corporation’s services under a specific account.
Spectrum
Solutions Corporation
Spectrum Solutions Corporation is the company providing
information, Web hosting, content, design, and related
services to customers. In this document, Spectrum
Solutions Corporation is variously referred to as
“Spectrum Solutions” (an operating division of
Spectrum Solutions Corporation), “Spectrum Solutions
Corporation,” “we,” “us,” “our,” or
“ours.”
2.0
Spectrum Solutions Corporation’s Obligations
2.1
Terms and Conditions Of Service
1.
We will publish these Terms and Conditions Of
Service (TOS) on our Website for all customers and
prospective customers to view. The published location of
this TOS is:
http://www.islandmanagement.ca/Spectrum/TOS.htm
2.
We reserve the right to change this TOS at any
time without prior notice to you.
2.2
Service and Availability
1.
We
will provide you with Web hosting services on a
shared-server network. This type of Web hosting is often
called “shared Web hosting” because more than one
customer may be hosted on a server and thus share server
resources.
2.
On
average, Spectrum Solutions Corporation sustains a 99.9
percent level of availability for all Web hosting and
email services; we do not, however, guarantee this level
of availability. The applicable Web hosting and email
services are limited to:
o
HTTP/HTTPS
– protocols used for viewing Web pages
o
FTP
– protocols used for uploading pages to and
downloading pages from your Website, primarily to
conduct Website maintenance
o
POP3,
IMAP, SMTP – protocols used for receiving email [POP3
and IMAP] and sending email [SMTP]
3.
Spectrum
Solutions Corporation will, from time to time, schedule
maintenance on its equipment and software. During these
times, one or more of the above services may become
unavailable. Such maintenance activities should not
exceed six (6) hours per calendar month. In general, we
have very few maintenance outages and, historically, we
have only rarely used all six hours.
4.
Planned
maintenance outages are scheduled for times that will
affect the fewest number of customers. We recognize, and
you should recognize, that we cannot pick a time that
will affect no customers.
5.
Scheduled
outages for maintenance are not included in Spectrum
Solutions Corporation’s availability statistics unless
they exceed six (6) hours per month.
6.
Occasionally, it may become necessary to perform
emergency updates to our systems as might be the case to
meet an emerging security threat. We consider these
outages to be part of our total six (6) hour monthly
maintenance allotment.
2.3
Support
1.
We will strive to resolve all support requests
made by you to us within 48 hours of the time you filed
your support request. This assumes that you followed the
accepted method(s) for requesting support. These are
documented at:
http://www.islandmanagement.ca/Spectrum//SpectrumSupport.htm
2.
We
do not guarantee, however, that every support request
will be resolved within this time span.
3.
We
provide support on a best-efforts basis. Although we
will make every attempt to resolve your support requests
in a timely, satisfactory manner, we make no guarantees
that our support services will, in fact, resolve the
support request to your satisfaction.
4.
Our support desk operates Monday to Friday,
between the hours of 09:00 and 10:00, Eastern Time. We
reserve the right, however, to change these hours of
operation without notice.
2.4
Subcontractors and Agents of Spectrum Solutions
Corporation
1.
We
may meet our obligations to you directly or through the
use of subcontractors and/or agents. Our use of
subcontractors and/or agents does not relieve us of our
obligations under this agreement.
2.
Subcontractors and agents are required to observe
this TOS as well as our Privacy Policy.
2.5
Ownership of Customer Data and Domains
1.
Spectrum
Solutions Corporation makes no claim or representation
of ownership over your files and email as stored on our
servers. You retain full ownership of your data.
2.
Spectrum Solutions Corporation makes no claim or
representation of ownership over your domain name(s) as
registered on our servers or those of our domain
registry service. You retain legal title to your domain
name(s).
2.6
File Backups
1.
Spectrum
Solutions Corporation will use its best efforts to
maintain and back up your Web hosting, database, and
email files. However, we do not guarantee that a backup
can be restored.
2.
Restoring backups of customer files is an
added-cost item billed on an hourly rate basis. Spectrum
Solutions Corporation cannot guarantee that any
restoration of a backup will succeed; regardless of
success, you will be billed for the time we expended.
2.7
Domains
1.
Spectrum
Solutions Corporation offers domain name registry
services as a reseller of such services. Spectrum
Solutions Corporation makes no representation or
guarantee that any particular domain name will be
available, regardless of whether a Whois search
indicates the domain is available. Spectrum Solutions
Corporation also makes no representation or guarantee
that our registrar will register a particular domain to
the customer.
Domain
registry services are governed by the terms and
conditions of the registrar’s Domain Name
Registrant Agreement.
2.8
Spam, Spamming, and Spammers
We
will not knowingly host the domains of, nor provide
services to, those involved in “spamming” in any
context. SPAM AND SPAMMING IS EXPRESSLY PROHIBITED BY
THIS AGREEMENT. WE WILL SUSPEND OR DELETE ANY ACCOUNT
THAT WE FIND TO BE INVOLVED IN SPAMMING ACTIVITIES
WITHOUT WARNING AND WITH NO REFUND OF ANY FEES.
Suspected violations of our no-spam/no spamming policy
should be brought to our attention immediately.
3.0
Customer Obligations
3.1
Terms and Conditions Of Service
1.
You
agree to abide by these Terms and Conditions Of Service
(T0S) for each account you have at Spectrum Solutions
Corporation .
2.
You
agree that Spectrum Solutions Corporation has the right
to change this TOS without prior notice to you and that
you will abide by the revised TOS.
3.
You agree that it is your responsibility to check
this TOS for revisions on a regular basis. We suggest
this should be once per month. The most recent version
of the TOS can always be found at:
http://www.islandmanagement.ca/Spectrum/TOS.htm
3.2
Age of Account Owner
You
agree that you are 18 years of age or older. We cannot
provide services to those under the age of 18 without
the express written permission of that person’s parent
or legal guardian. This permission must be sent to us by
postal mail and must include proof that the person
providing the permission is, indeed, the minor’s
parent or legal guardian.
3.3
Billing Policy
1.
You agree to the terms and conditions of our
Billing Agreement.
2.
OVER
LIMIT FEES AND CHARGES:
You will not exceed the bandwidth, storage and E-mail
usage limits outlined by your particular web hosting
package. If you use any bandwidth or storage space in
excess of the agreed upon number of megabytes per month
or if you exceed E-Mail storage and attachment size
limitations, Spectrum Solutions Corporation may, in its
sole discretion, assess you with additional charges. If
Spectrum Solutions Corporation elects to take any
corrective action, Spectrum Solutions Corporation will
not refund any unused pre-paid fees. Your use of
your account and access to it is your responsibility.
You are responsible for any unauthorized access to your
account resulting in bandwidth, storage and/or E-mail
usage exceeding the limits outlined in your particular
web hosting package specifications and resultant
charges.
3.
You
agree that Web hosting services are billed in advance
based on the terms of the Web hosting plan to which you
subscribed.
4.
You
agree that Spectrum Solutions Corporation reserves the
right to change the fee charged for any Spectrum
Solutions Corporation services under this agreement upon
30 days advance notice to you. The fee change will
become effective at your next renewal.
5.
If
you paid by credit card, you agree that Spectrum
Solutions Corporation may renew your account
automatically for a term identical to your most recent
previous term. If, for example, you were on an annual
term, the automatic renewal would be for one year. If
you were on a monthly term, the automatic renewal would
be for one month.
6.
If
you paid by credit card, you further agree that Spectrum
Solutions Corporation may continue to renew your account
indefinitely until such time as you notify us in writing
(by email, postal mail, or fax) that you wish to cancel
your account. See Account Cancellation for details of
the cancellation process.
7.
You
agree that there are no
refunds
after 30 days. Unless you subscribed to a Virtual Server
Plan, you may cancel, without penalty and with full
refund of your money up to 30 days from the date your
account was activated. Virtual Server plans do not have
a 30-day money-back guarantee.
8.
You
agree that if you subscribed to a Virtual Server plan,
you are not eligible for any refunds, even within the
first 30 days of your account subscription.
9.
You
agree that in the event you exercised your right to
cancel during the first 30 days, the following items are
not
refundable:
o
Setup
fees
o
Domain
registration and/or transfer fees
o
Microsoft
SQL Server storage
o
Excess
storage and data transfer fees
o
Software
license fees (e.g., Miva Merchant)
10.
You
agree that we reserve the right to offer promotional
rates which may or may not be more favorable than the
terms under which you entered this Agreement. Any such
periodic special rates shall not effect the then
existing rights and responsibilities of each party.
11.
You
agree that you may not cancel your existing account and
re-subscribe to take advantage of a promotional offer.
12.
You
agree that Spectrum Solutions Corporation may, at its
option, suspend or delete your account for non-payment
if your account is 15 days or longer past-due.
13.
You
agree that all past-due amounts are due and payable
before you can cancel your account.
14.
You agree that if we must use a collections
agency to recover past-due amounts, or if we must seek
legal redress for past-due amounts, you are liable for
all court costs, reasonable attorney’s fees, and
collection costs.
3.4
Domain Registration
1.
You
agree that you are responsible for the renewal and
renewal fees of any domain(s) that you have registered
at, or transferred to, the Spectrum Solutions
Corporation registrar. Spectrum Solutions Corporation
does not automatically renew, or bill for, domain
registrations.
You
agree to be bound by the terms of the Domain Name
Registrant Agreement.
3.
You further agree to be bound by the Uniform
Domain-Name Dispute-Resolution Policy (UDRP) specified
by the Internet Corporation for Assigned Names and
Numbers (ICANN). The UDRP is documented at:
http://www.icann.org/udrp/udrp.htm
3.5
Account Cancellation By Customer
1.
You agree that account cancellation must be done
according to the procedure outlined in our Cancellation
Policy, which is documented in our Billing Agreement.
2.
You further agree that the above-referenced
cancellation procedure is the only
manner in which you may cancel your account with us.
3.
If you paid by credit card, you agree that
Spectrum Solutions Corporation may renew your Web
hosting subscription automatically until such time as
you notify us in writing (by email, postal mail, or fax)
that you wish to cancel your account.
4.
You agree that all past-due amounts are due and
payable before you can cancel your account.
3.6
Use of Shared Resources
Spectrum
Solutions Corporation operates a shared hosting
environment, which means that there are multiple
customers hosted on any given server. In light of this:
- Maximum
Daily SMTP Emails:
We do not allow clients to send more than 2000
pieces of e-mail per day from a shared hosting
account. If you do send more than 2000 pieces of
e-mail per day, your account will be placed on hold
for Network Abuse.
- Website
Development: You
agree to design your websites in such a manner as to
avoid overloading our servers by consuming
inordinately large amounts of resources such as
processor time, system memory, and network
bandwidth.
- You
agree that, in the event your Website adversely
affects service delivery to other customers,
Spectrum Solutions Corporation may suspend your
Website without notice until such time as you fix
the problem(s) causing the disruption. Note that
Spectrum Solutions Corporation is not responsible
for validating or testing your code nor do we
provide HTML or software coding assistance.
3.7
Email Storage On Server
You
agree that you will not store in excess of 10MB of email
per email account (mailbox) on Spectrum Solutions
Corporation’s mail servers. If you exceed this limit,
Spectrum Solutions Corporation may, at its option,
assess an over-limit fee or suspend your mail service
until such time as your mail storage falls back within
the limit. Note that you will receive automatic email
warnings for each account approaching the 10MB limit.
3.8
Security
1.
You
agree that maintaining the security and integrity of its
network is a prime responsibility of Spectrum Solutions
Corporation and that in light of this, Spectrum
Solutions Corporation may suspend your account without
notice if it perceives your account to be a risk to the
security of our network and/or other customers.
2.
You
agree that in the event of a security breach involving
your account, you are liable for any unauthorized use of
your account, your Website, and your email. You are also
liable for any damages the security breach may cause to
Spectrum Solutions Corporation’s servers, network, and
other customers and for the costs Spectrum Solutions
Corporation may incur in returning our service to its
normal state.
3.
You
agree that if there are two or more security breaches of
your account(s) and/or email, that Spectrum Solutions
Corporation has the right to suspend or cancel your
account on five (5) days notice.
4.
You
agree that it is your responsibility to maintain the
confidentiality of passwords for your control panel and
email accounts. We strongly recommend that you create
and use “strong” passwords. Strong passwords are at
least seven (7) characters in length, consist of a mix
of upper- and lower-case alphabetic characters, numeric
characters, and ideally, one or more special characters
(e.g., #, $, %, *, and so on). Under no circumstances
should you use passwords such as your name, the names of
your children or pets, your birth date, and so on. These
are prime candidates for abuse by hackers.
5.
You agree that no security system is 100 percent
failsafe and that your public files, email, and personal
information could potentially be compromised by online
attacks against our network and server security
mechanisms or physical attacks against our facilities.
Spectrum Solutions Corporation goes to significant
lengths to ensure that its systems and facilities are
secure, however, we cannot absolutely guarantee that no
security breaches will occur.
3.9
Incoming Email Blacklisting
You
agree that Spectrum Solutions Corporation may block
incoming email from any open mail relay, Internet
Protocol (IP) address, or other source if we believe
that source is being used to send spam to Spectrum
Solutions Corporation customers. Spam can so overburden
our mail servers that all customers can experience
slowdowns in receiving mail and even, potentially, lost
mail.
3.10
System and Network Abuse
You
agree not violate, nor will you try to violate, the
security of our network and servers. Doing so will
result in the immediate termination of your account
without notice or refund. You will also be prosecuted to
the fullest extent of the law and you will be liable for
all damages that occur as a result of your intrusion or
intrusion attempt as well as costs to return Spectrum
Solutions Corporation’s systems and network to its
normal state. Examples of such violations include, but
are not limited to:
- Attempting
to gain unauthorized access to our servers, network
systems, or the data stored on these devices
- Conducting
scans or other probes of our network to test for
vulnerabilities
- Breaching
authentication measures to gain unauthorized access
to any account or service
- Interfering
with any service to any customer of Spectrum
Solutions Corporation or any host or network, either
Spectrum Solutions Corporation’s or otherwise
- Mail
bombing
- Forging
any TCP/IP header or any email or Usenet message
header
- Conducting
any type of Denial of Service (DoS) or Distributed
Denial of Service (DDoS) attack
3.11
Viruses, Worms,
Trojans, “Malware”
You
agree not to deliberately distribute viruses, worms,
Trojans, other “malware,” or tools to create same
from your Website or through your email accounts. Doing
so will result in the immediate termination of your
account without notice or refund.
3.12
Common Gateway Interface (CGI) Scripts
You
agree that if you’re running a CGI script that poses a
security risk to Spectrum Solutions Corporation’s
network and/or other customers, that facilitates
spamming, or that adversely affects system performance,
the script will be terminated and then removed without
prior notice.
3.13
Internet Relay Chat (IRC)
Spectrum
Solutions Corporation does not permit you to run IRC and
IRC bots from your account. Doing so may result in
suspension or termination of your account without
notice.
3.14
File Backups
1.
You
agree that it is your responsibility to maintain a
backup of all your web hosting files, scripts, email,
and databases and that we offer no guarantee that we can
restore such data from our own backups. We strongly
recommend that you back up your data at regular
intervals to avoid any problems.
- You
agree that, at your request, Spectrum Solutions
Corporation may attempt to restore any data that you
might have lost due to your own errors and
omissions. This service is not guaranteed to
succeed—it is performed on a best-efforts basis.
Regardless of success, you will be invoiced for the
time we expended in providing the restore service.
3.15
Violation of Laws and Regulations
1.
Spectrum
Solutions Corporation reserves the right to refuse
service to anyone.
2.
You
agree to use the Spectrum Solutions Corporation
resources to which you subscribe only for legal purposes
under all applicable international, federal, provincial,
or municipal laws.
3.
You
agree not to store, link to, transmit, advertise, or
make available any materials or images that are obscene,
threatening, abusive, harassing, defamatory, hateful,
discriminatory, or racially or ethnically objectionable.
4.
You agree to not promote Intoxicants by
displaying or promoting any type(s) of intoxicant,
alcoholic beverage, cigarettes or illegal substance
contrary to any laws.
5.
You agree not store, link to, transmit,
advertise, or make available intellectual property,
trade secrets, copyrighted materials, or trademarked
materials for which you have no license to do so. You
furthermore agree that Spectrum Solutions Corporation
may either terminate your account without notice or
issue a cease and desist warning to remove such
materials in which case you will have 48 hours to
comply. If you do not comply within 48 hours, we will
have no choice but to terminate your account without
refund.
3.16
Internet Protocol (IP) Addresses
1.
Spectrum Solutions Corporation may assign you a
fixed Internet Protocol (IP) address in order to take
advantage of certain features of our Web hosting
service. You agree that this IP address will remain
under the control and ownership of Spectrum Solutions
Corporation or its subcontractors. You further agree
that you will have no right to use this IP address
except as allowed by Spectrum Solutions Corporation and
Spectrum Solutions Corporation reserves the right to
change or remove any and all IP numbers and addresses.
2.
Static
/ Dynamic Content Caching: You
expressly (i) grant to Spectrum Solutions Corporation a
license to cache the entirety of your Web Site,
including content supplied by third parties, hosted by
Spectrum Solutions Corporation under this Agreement and
(ii) agree that such caching is not an infringement of
any of your intellectual property rights or any third
party's intellectual property rights.
3.17
Adult Content
You
agree that you will not distribute, promote, or sell
adult content to include photographs, illustrations,
anime, stories, videos, or sex paraphernalia through
your Website or by email. You further agree not to
include links to such material from your Website. This
includes sites that may infer sexual content, contain
nudity or links to adult content elsewhere. Spectrum
Solutions Corporation will be the sole arbiter in
determining violations of this provision. If you are
found to be violating this clause, Spectrum Solutions
Corporation reserves the right to terminate your account
without notice or refund.
3.18
Child Pornography
You
agree not to distribute or aid in the distribution of
child pornography as defined by the laws of Canada. If
we discover that you are doing so, we will:
- Immediately
report you to the authorities and provide them with
what information we have about you.
- Cooperate
to the fullest extent with investigating law
enforcement officials.
- Immediately
terminate your account without warning and without
refunds.
3.19
Account Transfer
You
agree that you may not transfer your Web hosting account
to another individual or other legal entity without
first gaining our express written approval to do so.
3.20
Other Legal Requirements
1.
You
agree not to impersonate any person or entity.
2.
You
agree not to use Spectrum Solutions Corporation’s
services to stalk or harass any person or entity.
3.
You
agree not to provide instruction on committing illegal
activities and acts, as defined by international,
Canadian federal, provincial, or municipal law.
4.
You agree not to provide instruction on creating
bombs or other dangerous material.
4.0
Conditions and Disclaimers
4.1
Indemnification
1.
You
will indemnify and hold harmless Spectrum Solutions
Corporation , its subcontractors, and its agents against
any and all actions, claims, proceedings, suits,
liabilities, damages, settlements, penalties, fines,
costs or expenses (including, without limitation,
reasonable legal fees and other litigation expenses)
incurred by Spectrum Solutions Corporation or its
subcontractors, relating to:
o
Your
breach of any term or condition in this agreement, or
your breach of any applicable Spectrum Solutions
Corporation policy or guideline;
o
Your
use or inability to use Spectrum Solutions
Corporation’s services;
o
Your
violation, alleged violation, or misappropriation of any
intellectual property right or non-proprietary right of
a third party.
2.
You
agree to fully defend and indemnify and hold harmless
Spectrum Solutions Corporation of and from any and all
third party claims, causes of action, demands, costs,
damages including both direct and consequential damages,
specifically including attorneys fees and costs, expert
fees and costs and mediation and/or arbitration fees and
costs incurred (whether paid or not) as the result of
any violation or claimed violation of any copyright or
other intellectual property right of any third party
which is in any way related to your use of Spectrum
Solutions Corporation services or any portion thereof.
Choice of counsel remains exclusively that of Spectrum
Solutions Corporation .
3.
You
agree to fully defend and indemnify and hold harmless
Spectrum Solutions Corporation of and from any and all
third party claims, causes of action, demands, costs,
damages including both direct and consequential damages,
specifically including attorneys fees and costs, expert
fees and costs and mediation and/or arbitration fees and
costs incurred (whether paid or not) as the result of
any violation or claimed violation of any privacy
legislation which is in any way related to your use of
the Spectrum Solutions Corporation services or any
portion thereof. You acknowledge that you are solely
responsible for the data stored using the Spectrum
Solutions Corporation services and solely responsible
for ensuring that the Spectrum Solutions Corporation
services are appropriate for the nature of the data
being stored. Choice of counsel remains exclusively that
of Spectrum Solutions Corporation .
4.
You
specifically waive any claim for damages of any kind,
whether direct, indirect, special, exemplary, punitive,
incidental or consequential, loss of profits, or loss of
business as the result of Spectrum Solutions Corporation
suspending or terminating your account in response to
any claim of copyright infringement even if the material
alleged to be infringing is subsequently found not to be
infringing.
5.
Notwithstanding
anything in this Agreement, the content of the
customer’s Website is the sole responsibility of the
customer. The customer agrees to indemnify, defend, and
hold harmless Spectrum Solutions Corporation and its
subcontractors and agents from any and all claims
including, but not limited to: misappropriation of any
copyright, patent, trademark, trade secret, data, music,
image, or other proprietary or property right, false
advertising, unfair competition, defamation, business or
personal dispute or argument, invasion of privacy or
rights of celebrity, violation of any
anti-discrimination law or regulation, or any other
right of any person or entity, or any personal or
business argument or dispute losses, damages,
liabilities, judgments, or settlements, including
reasonable legal fees, costs, and other expenses
incurred by Spectrum Solutions Corporation and any third
party entities related to Spectrum Solutions
Corporation, related to or in connection with the
content of the customer's website.
6.
The terms of this section (“Indemnification”)
will survive any termination of this agreement.
4.2
Disclaimer Of Warranties
1.
YOUR
USE OF THE SPECTRUM SOLUTIONS CORPORATION WEB HOSTING
SERVICE IS AT YOUR SOLE RISK. Spectrum Solutions
Corporation services are provided on an as-is,
as-available, basis without warranties of any kind,
either express or implied, including, but not limited
to, warranties of merchantability, fitness for a
particular purpose, or non-infringement. SPECTRUM
SOLUTIONS CORPORATION DOES NOT GUARANTEE, NOR IS IT
RESPONSIBLE FOR, ANY DELAY OR LOSS OF DATA, LACK OF
CONNECTION, SLOW CONNECTIONS, OR ANY OTHER ISSUE, EVEN
IF IT IS DUE TO THE NEGLIGENCE OF SPECTRUM SOLUTIONS
CORPORATION.
2.
Spectrum
Solutions Corporation claims no control whatsoever over
the content of the information passing through the
Spectrum Solutions Corporation Web hosting system or
that of Spectrum Solutions Corporation’s
subcontractors. Spectrum Solutions Corporation does not
actively or passively monitor the content of any
customer’s Website unless we are investigating abuses
to this Agreement. Spectrum Solutions Corporation’s
monitoring is based strictly on traffic patterns and
traffic loads to ensure the security and performance of
our networks and servers.
3.
Any
information obtained by you from the Internet may be
offensive, incorrect, and possibly illegal. Excepting
the information on its own Website, Spectrum Solutions
Corporation has no control over the contents of any
other Website on the Internet. Spectrum Solutions
Corporation makes no warrantee as to the accuracy,
suitability, or legality of any information that you
acquire from the Internet nor does Spectrum Solutions
Corporation provides any warrantee for any goods or
services that you might acquire over the Internet.
4.
Spectrum
Solutions Corporation expressly disclaims any
representation or warranty that Spectrum Solutions
Corporation’s services will be error-free, secure, or
uninterrupted. No oral advice or written information
given by Spectrum Solutions Corporation , its employees,
licensors of the like, or subcontractors will create a
warranty; nor may you rely on any such information or
advice.
5.
Although
Spectrum Solutions Corporation , its subcontractors, and
its agents will use all reasonable measures to maintain
the security of our services, Spectrum Solutions
Corporation assumes no responsibility for the
effectiveness of the security measures provided by
Spectrum Solutions Corporation or its subcontractors or
agents.
6.
The terms of this Section (“Disclaimer of
Warranties”) will survive any termination of this
Agreement.
4.3
Limitation of Liability
1.
Customer
agrees that Spectrum Solutions Corporation 's liability
and the customer's and end users' exclusive remedy
related to the non-performance of the service shall be:
(i) repair or adjustment of the service, or (ii) where
repair or adjustment is not practicable, an equitable
credit not to exceed the charges invoiced to the
customer for the portion of the service which were
non-performing. For any other claim, Spectrum Solutions
Corporation 's liability, if any, to the customer and
end users for damages related to use of the service for
any cause whatsoever and regardless of the form of
action, shall be limited to those actually proven as
directly attributable to Spectrum Solutions Corporation
, and shall in no event exceed the total in aggregate
monthly charges paid by the customer during the period
the said damages were incurred, not to exceed two (2)
months. Under no circumstances will Spectrum Solutions
Corporation , its agents, suppliers or subcontractors be
liable to customer or third party for any indirect
incidental, special or consequential damages, expenses,
costs, liability, loss, or damage whatsoever, whether
arising in negligence, tort, statute, equity, contract,
common law, or any other cause of action or legal
theory. Customer agrees, acknowledges and confirms that
the limitations of liability set out in this section are
fair and reasonable in the commercial circumstances of
this agreement and that Spectrum Solutions Corporation
would not have entered into this agreement but for
customer's agreement to limit Spectrum Solutions
Corporation 's, its agents', suppliers' and
subcontractors' liability in the manner, and to the
extent, provided for herein.
2.
For
greater certainty, customer agrees that Spectrum
Solutions Corporation shall not be liable for any lost
profits, anticipated revenue, loss of data, loss of use
of any information system, lost business revenue,
failure to realize expected savings or any other
commercial or economic loss of any kind whatsoever
arising out of or in connection with this agreement or
the provision of the service, even if Spectrum Solutions
Corporation has been advised of the possibility of such
loss.
3.
Spectrum
Solutions Corporation assumes no liability arising from
(i) the use of the service furnished by Spectrum
Solutions Corporation in combination with service,
products or equipment provided by customer or any third
parties and (ii) the failure by the customer to perform
its obligations.
4.
Spectrum
Solutions Corporation’s host network or that of its
subcontractors may experience periods of unavailability
from time to time due to (but not restricted to) normal
routine maintenance, utility interruption, equipment
failure, natural disaster, acts of God, or human error.
In no event shall Spectrum Solutions Corporation be
liable to the customer for any indirect, special or
consequential damages, lost profits, or anticipated loss
of profits, arising from, or related to, our hosting
services, or the hosting services of our subcontractors.
5.
The terms of this Section (“Limitation of
Liability”) will survive any termination of this
Agreement.
4.4
General Provisions
4.4.1
Force Majeure
Either
party to this agreement shall be excused from any delay
or failure in performance hereunder caused by reason of
any occurrence or contingency beyond its reasonable
control, including but not limited to, acts of God,
earthquake, labor disputes and strikes, riots, war, and
governmental requirements. The obligations and rights of
the party so excused shall be extended on a day-to-day
basis for the period of time equal to that of the
underlying cause of the delay.
4.4.2
Assignment
This
Agreement and the rights hereunder is not assignable or
transferable except that Spectrum Solutions Corporation
may freely assign all of its rights hereunder to any
person or entity who shall become a principal owner, or
shareholder of Spectrum Solutions Corporation , or to
any affiliated company or successor in interest of
Spectrum Solutions Corporation. Any other attempted
transfer or assignment of rights hereunder shall be null
and void ab initio. Upon any such assignment by Spectrum
Solutions Corporation to any other party, including to
any affiliated company or successor in interest of
Spectrum Solutions Corporation , you have the right to
terminate this Agreement by giving notice thereof in
writing to Spectrum Solutions Corporation and any such
termination shall become effective thirty (30) days
after the receipt of such notice by Spectrum Solutions
Corporation .
4.4.3
Severability
The
invalidity, illegality or unenforceability of any one or
more provisions of this Agreement shall not affect or
impair any other provisions of this Agreement.
4.4.4
Choice of Law
The
customer agrees to attempt to resolve any disputes with
Spectrum Solutions Corporation prior to resorting to
litigation. This Agreement shall be governed by,
interpreted and enforced in accordance with the laws of
the Province of Ontario and the federal laws of Canada.
Any action relating to this Agreement must be brought in
the provincial courts located in London, Ontario,
Canada.
4.4.5
No Agency
Nothing
contained herein shall be interpreted as creating an
agency, partnership or joint venture between Spectrum
Solutions Corporation and you.
4.4.6
Modification Of These Terms and Conditions Of Service
Spectrum
Solutions Corporation reserves the right modify any
provision of its Terms and Conditions Of Service at any
time without prior notice to customers.
4.4.7
Suspension and Termination
1.
Failure
to observe the terms and conditions set forth in this
agreement can result in anything from a warning to a
suspension of privileges or immediate termination of
your shared hosting account. Spectrum Solutions
Corporation may refer potential violations of laws to
the proper authorities, and may also cooperate in the
investigation of any suspected criminal or civil wrong.
2.
Without
prior notification, Spectrum Solutions Corporation
reserves the right to suspend or terminate any shared
hosting account, as well as remove or modify any files
which are deemed to be illegal or a threat to Spectrum
Solutions Corporation’s Web hosting system or that of
its subcontractors.
3.
Spectrum
Solutions Corporation will be the sole arbiter as to
what constitutes a violation of our Terms and Conditions
Of Service. Spectrum Solutions Corporation reserves the
right to remove any account without prior notice for
breach of any terms of this agreement.
4.
If Spectrum Solutions Corporation terminates the
services being provided to you due to a breach of any
terms of this agreement, then such termination shall be
without refund, even if within the 30-day money-back
guarantee time period.
4.5
Agreement By Use
Use
of Spectrum Solutions Corporation’s Web hosting system
constitutes acceptance of the above Terms and Conditions
Of Service.
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